Return Policy

PRODUCT RETURN POLICY

1. SeeLess allows returns within 30 days of purchase with a valid receipt for regular-priced, non-discontinued, and non-custom items for a full refund.
2. Only regular-priced items may be refunded. All items on sale are final.
3. Refunds will be credited to the original payment method or via SeeLess Solutions store credit.
4. For returns made beyond 30 days from the purchase date, customers will only be eligible for store credit.
5. A 20% restocking fee will be charged to all claims made past the 30-day return period.
6. No returns will be accepted after 12 months from the purchase date.
7. Any store credit issued for such returns will remain valid for 12 months from the date of issue.
8. We inspect all returned items. The product must be in new or unused condition, with all original parts and accessories.
9. A SeeLess Return Good Authorization number (RGA#) is unconditionally required on all returned products. No credit or refund will be issued without a registered RGA#. Please request SeeLess Return Good Authorization number RGA# from sales@seeless.com.
10. To return your product, you should mail your product to

         SeeLess Solutions c/o PACKAIR

         1700 El Segundo Blvd.,

          Gardena, CA 90249

11. SeeLess Solutions encourages clients to ship their products with a trackable shipping service or shipping insurance to ensure delivery of returned items.

12. SeeLess Solutions is not responsible for return shipping costs. Shipping costs are non-refundable.

13. “Defective” product return freight cost (Ground only) will be paid by SeeLess.

14. Defective standard products, products not manufactured to customer specification, or wrong products shipped, may be returned without a restocking charge.

15. For order cancellation requests, please reach out to sales@seeless.com. Any cancellations made after placing the order are subject to a 5% material handling fee.

(RGA) form:

To ensure a smooth return process and maintain product resellability, please adhere to these guidelines:

• Use an additional UPS/FedEx-approved box to protect the original SeeLess package during return shipment.
• Ensure the product is damage-free and includes all original components and packaging.
• Before returning, please send a photo of the product inside the package to sales@seeless.com to confirm that it is in returnable condition.
• Securely cushion the product within the outer box.
• Affix the provided return label to the outer UPS/FedEx box. Your cooperation helps us maintain product quality and serve you better.