PRODUCT RETURN POLICY
- SeeLess allows returns within 30 days of purchase with a valid receipt for regular-priced, non-discontinued, and non-custom items for a full refund.
- Only regular-priced items may be refunded. All items on sale are final.
- Refunds will be credited to the original payment method or via SeeLess Solutions store credit.
- For returns made beyond 30 days from the purchase date, customers will only be eligible for store credit.
- A 20% restocking fee will be charged to all claims made past the 30-day return period.
- No returns will be accepted after 12 months from the purchase date.
- Any store credit issued for such returns will remain valid for 12 months from the date of issue.
- We inspect all returned items. The product must be in new or unused condition, with all original parts and accessories.
- A SeeLess Return Good Authorization number (RGA#) is unconditionally required on all returned products. No credit or refund will be issued without a registered RGA#. Please request SeeLess Return Good Authorization number RGA# from email@example.com.
- To return your product, you should mail your product to
SeeLess Solutions c/o PACKAIR
1700 El Segundo Blvd.,
Gardena, CA 90249
- SeeLess Solutions encourages clients to ship their products with a trackable shipping service or shipping insurance to ensure delivery of returned items.
- SeeLess Solutions is not responsible for return shipping costs. Shipping costs are non-refundable.
- “Defective” product return freight cost (Ground only) will be paid by SeeLess.
- Defective standard products, products not manufactured to customer specification, or wrong products shipped, may be returned without a restocking charge.
- For order cancellation requests, please reach out to firstname.lastname@example.org. Any cancellations made after placing the order are subject to a 5% material handling fee.
To ensure a smooth return process and maintain product resellability, please adhere to these guidelines:
- Use an additional UPS/FedEx-approved box to protect the original SeeLess package during return shipment.
- Ensure the product is damage-free and includes all original components and packaging.
- Before returning, please send a photo of the product inside the package to email@example.com to confirm that it is in returnable condition.
- Securely cushion the product within the outer box.
- Affix the provided return label to the outer UPS/FedEx box. Your cooperation helps us maintain product quality and serve you better.